Two of the world’s leading hospitality technology firms, Shiji and Amadeus, are expanding an agreement that aims to offer hotels ‘a complete hospitality technology suite’.

The companies say the new agreement streamlines vendor management and aligns support, allowing Hoteliers to license “mission-critical solutions from a single provider”.

The new agreement includes leading products such as Shiji Daylight PMS, Infrasys POS, Amadeus HotSOS, Amadeus Delphi, Amadeus iHotelier and Amadeus Central Reservation System (ACRS) among others. 

“We are excited to work with Amadeus to deliver a global solution that empowers hotels with cutting-edge technology and seamless support,” said Shiji International CEO, Kevin King.

“This collaboration ensures that hotels have access to the most advanced tools available, all within a fully connected ecosystem.”

The companies say through this alliance, Amadeus and Shiji are integrating their solutions in an innovative way to “deliver enhanced value to the Hospitality industry and solve the current industry challenges of fragmentation, connectivity and personalisation”. 

The new ACRS integration will enable single-image integration at an attribute level, allowing ACRS to become the master record for inventory, rates and availability for room and non-room products, and providing the foundations for more personalized guest sales and merchandising, according to Shiji and Amadeus.

“With this alliance, we are redefining how hotels access and use technology,” said Amadeus President of Hospitality, Francisco Pérez-Lozao Rüter.

 “By bringing our products and expertise together with Shiji’s and providing new single-image integrations, we are offering an unparalleled solution that addresses historical fragmentation and delivers the best in PMS, POS, CRS, sales and catering, and hotel operations technology.”

Amongst the key benefits to Hoteliers, according to the companies, is being able to provide an integrated technology suite – a complete stack of solutions covering property management, point of sale, central reservations, sales and catering, and hotel operations with state-of-the-art integrations.